We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you submit a form or query on our website.
Information We Collect
We may collect information regarding your visit to our website, including the pages you view, the links you click, and other actions. We may also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, and the date and time of your visit.
In addition, we may collect personal information when you submit a form on our website. This information may include your name, phone number, email address, and other details you provide.
Use of Cookies
We use cookies to track user activity on our website to improve your browsing experience. Cookies are small data files placed on your device when you visit a website. They enable us to remember your preferences, customise your experience, and analyse website traffic.
Use of Google Analytics
We use Google Analytics to track visitor movement, page views, and other website statistics. Google Analytics uses cookies to collect this information. The data collected by Google Analytics is anonymous and is used to improve our website and the user experience.
Use of Your Information
When you submit a form on our website, the information you provide is sent to the relevant party, as previously acknowledged. We do not use the data submitted through the forms for any other purpose.
We do not sell or rent your personal information to third parties. However, your information may be available to those who assist us in operating our website, conducting our business, or servicing you. These partners are required to maintain complete confidentiality of your information.
Protection of Your Information
We take all reasonable measures to protect your personal information from unauthorised access, including use of SSL (Secure Sockets Layer) certificates to encrypt data as it is transmitted between your browser and our website. This ensures that any data submitted through our website, such as login credentials or personal information, is protected from interception and unauthorised access by third parties. SSL certificates also help to establish trust and credibility with our website visitors, as indicated by the lock icon or green address bar in your browser. By using our website, you acknowledge and agree to the use of SSL certificates to protect your data.
Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer necessary for these purposes, we delete and destroy it in a secure manner.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the Privacy Policies of these websites before providing any personal information.
Your Rights
You have the right to request deletion of your personal information at any time. You may also request that we restrict the processing of your information. To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our use of your personal information, please contact us directly on +61 418 575 564 or at support@neverforgotten.com.au.
