Your Forever Legacy words submitted during or following a service will be passed onto the bereaved family. By participating, you agree to the following terms and conditions:

Submission of Your Forever Legacy

Your Forever Legacy may include your name, phone number and email address, as well as any message, tribute or photos you wish to share in memoriam.

Use of Your Information

By submitting your Forever Legacy words, you agree that your name, phone number and email address may be shared with the bereaved family, along with your tribute messages and/or photographs.

Your information will only be used for the purpose of providing the deceased family with your Forever Legacy words. The family may choose to share with friends and loved ones or use these memories to generate a biography of the deceased.

Never Forgotten uses secured data encryption and cyber security steps to protect privacy and will not share any information with any other third parties or directly contact or interface with your Forever Legacy portrait participants.

Your Forever Privacy

Never Forgotten takes protecting all data seriously and as such employ state of the art cyber protection, including AES256 Encryption, Cyber Training, Minimal Access, Device Hardening and Malware Protections.

All personal information is handled in accordance with our Privacy Policy, which you can read here Privacy Policy. By using this service, you consent to all your information being disclosed to the family of the deceased as outlined in our Privacy Policy.

Ownership of Your Forever Legacy

You retain ownership of your Forever Legacy and by submitting your words, you grant the bereaved family a non-exclusive, royalty-free licence to reproduce, and distribute your contribution as part of their Forever Legacy portrait. The final Forever Legacy portrait is provided to the family directly via their Funeral Home / Director / Celebrant.

Changes to Terms

We may update or revise these terms of service from time to time, and the revised version will be posted on the website, as well as emailed directly to you. By continuing to use the service following any changes, you agree to be bound by the revised terms.

Terms Of Service

These terms of service are governed by the laws of the Commonwealth of Australia and its States and Territories. Any disputes arising from or related to these terms or your use of the service will be resolved through binding arbitration as determined by the State of Queensland, Australia.

If you have any questions regarding these terms of service, please kindly call +61 418 575 564 or we welcome you to contact us at support@neverforgotten.au. Thank you for partnering with Never Forgotten.